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Policies

Sentry Safety Supply, Inc. is dedicated to providing you with the best online shopping experience for your industrial safety supply and workplace safety product needs.  To achieve this goal, we have instituted the following policies for your review.

Online Safe Shopping Policy
Shipping Policy
Sales Tax Policy
Return Policy
Privacy Statement
Terms of Use


Industrial Safety Supplies and Workplace Safety Products Online Safe Shopping

When you place an order in this store, Sentry Safety Supply, Inc. protects your credit card number and personal information by encrypting it. Encryption scrambles your credit card number and personal information. It stays scrambled while traveling over the Net and remains scrambled even while stored on Sentry Safety Supply, Inc. machines. For secure commerce transactions, Sentry Safety Supply, Inc. uses secure server software (SSL), the industry standard and among the best software available today.

Sentry Safety Supply, Inc. utilizes SSL Technology provided by Verisign, the industry leader in Secure Web Site Technology.


Industrial Safety Supplies and Workplace Safety Products Shipping Policies

Unless otherwise stated, freight and shipping fees will be charged for shipments to a customer's place of business anywhere in the contiguous United States. Other terms may apply to Alaska, Hawaii, Puerto Rico and export orders. Freight is not included in prices for items shipped outside of the US.  Orders shipping outside of the U.S. must ship via Fed Ex.  Contact us for further information.

Any extra charges incurred for additional services, such as customer carrier or special handling by the carrier must be paid for by the consigner.

Title and risk of loss pass to the customer upon tender of shipments to the carrier. If product is damaged in transit, consignee must file claim with the carrier.

Shipping calculated at checkout is only an estimate and may not reflect your actual shipping costs.


Sales Tax Policies

Sentry Safety Supply, Inc. is required to charge state and local tax on industrial safety supplies and workplace safety products for which sales tax exemption certification has not be provided. When ordering, please indicate clearly which items are tax exempt.


Industrial Safety Supplies and Workplace Safety Products Return Policy

Any cancellations or returns must be approved by Sentry Safety Supply, Inc. and will be subject to restocking charges.


Industrial Safety Supplies and Workplace Safety Products Privacy Statement

At Sentry Safety Supply, Inc.  we understand that the protection of consumers' privacy is an important public concern. Accordingly, we have adopted this Privacy Statement to serve as the foundation for our internal privacy policies and procedures. It is our commitment to providing meaningful privacy protection for our customers.

1. Information Quality
We maintain procedures to assure that the personal information we collect is accurate, up-to-date and as complete as possible. If we obtain information about consumers who are not our current customers, we strive to treat this information in the same manner as we treat information about our existing customers.
2. Use of Customer Information
We collect personal information from our customers themselves, from when we provide products or services to our customers, and from consumer reporting agencies and other outside sources. We use personal information only for purpose of administering our business activities, providing services, and making available other products and services to our customers and prospective customers.
3. Do Not Solicit Option
We recognize that some of our customers do not want to be solicited for offers and promotions from us. So, we provide our customers the option to have their names and addresses removed from our mail and/or telephone solicitation lists. We have procedures that assure a consumer's name, address, and telephone number is removed from our marketing lists.
4. Information Security
We maintain technical and organizational safeguard to protect the confidentiality of personal information about our customers against (i) unauthorized access or disclosure, and (ii) accidental loss, alteration, or destruction.
5. Maintaining Customer Privacy With Our Partners
We strive to ensure that the companies we use as our business partners support our commitment to privacy protection in their handling of personal data about our customers.
6. Employee Education
We provide training to our employees about their responsibilities under this Privacy Statement, and we expect them to do their part in protecting our customers' privacy. We also conduct regular internal audits to support our commitment.
7. Privacy Statement Is Available to Customers
We want our customers to know about our commitment to providing privacy protection. Therefore, this Privacy Statement is available upon request to customers, Shareholders, employees, governmental authorities, and members of the general public.

Sentry Safety Supply, Inc.  Web Site Privacy

Types of Information
Anytime you visit our Web Site; Sentry Safety Supply, Inc.  may collect and store information about your visit. Such as the name of the domain from which you access the Internet (for example, aol.com if you are connected from an America Online account), the date and time of your visit, the Internet address of the web site you left to visit Sentry Safety Supply, Inc. , the name of the pages you visit while at our web site, and the Internet address of the web site you then visit.

If you are using our online services to access your account information or to complete financial transactions, information about these transactions may be collected and reviewed by Sentry Safety Supply, Inc. -authorized individuals.

Collection and Use
When you use various calculators, planner, or questionnaires on our web site, you may be asked for personal information in order to complete the requested analysis or evaluation. This information may be retained and used by Sentry Safety Supply, Inc.

Electronic technologies assist Sentry Safety Supply, Inc.  in collecting information when you visit our web site. The information gained through the use of such technologies may allow us to offer you the kinds of products and services you like and to determine that your visit is in accordance with our web site Terms of Use.

For example, Sentry Safety Supply, Inc. 's web site, like many others, uses "cookies". This small electronic file, which may be written to your hard drive when you visit our web site, may be used to help Sentry Safety Supply, Inc.  understand what parts of our web site visitors find most useful. If you choose, you can set up your browsers to inform you when cookies are being set or you may choose not to accept cookies. A decision not to accept cookies could limit your access to some of the functionality and services that are available on our web site.


Industrial Safety Supplies and Workplace Safety Products Terms of Use

The materials on this site are provided "as is" without any express or implied warranty of any kind including warranties of merchantability, noninfringement of intellectual property or fitness for a particular purpose.
Sentry safety supply, inc. Offers no assurance of uninterrupted or error free service. Sentry safety supply, inc. Does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained on this web site.
Sentry safety supply, inc. May change any of the information found at this site at any time without notice. Sentry safety supply, inc. Makes no commitment to update the information found at this site. In no event shall sentry safety supply,inc. Be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information) arising out of the use or inability to use the material or information available on this site, even if sentry safety supply, inc. Has been advised of such damages. (because some jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you.)

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Sentry Safety Supply, Inc.

Industrial Safety Supplies and Workplace Safety Products
Retail Store Address: 1307 N.E. Adams | Mailing Address: P.O. Box 1607 Peoria, Illinois IL 61656-1607 USA
info@sentrysafetysupply.com | gsainfo@sentrysafetysupply.com | International: intlorders@sentrysafetysupply.com
Tel: USA Only: 800.322.6822 / 309.674.2134 | Fax: 800.858.3172 / 309.674.2142
Hours: Mon.-Fri. 8am-4:45pm CST*

 

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